Happy Days Holiday Retreat - Privacy Policy

This Policy defines how we use and protect Data collected by us in relation to your
use of this Web Site and any Services or Systems provided therein.

Data is collected and stored in compliance with the EU General Data Protection
Regulation (GDPR) and, unless we are obliged by law to do so, your Data will not be
disclosed to third parties.

What we collect
We collect only such Data as is necessary to provide you with the best possible
service.
If you agree to it via the pop-up Cookies Acknowledgement button, we use Cookies
to collect statistics about how you use our site eg which webpages you visited and
for how long. None of the Cookies set by the Web Site jeopardise your privacy in any
way and no personal data is collected.

If you contact us we will collect your name and contact details including your postal
address, email address and contact telephone number.

If you make a booking with us we will collect Data necessary to confirm the details of
your booking including number, name and age of all guests.

Why do we collect the Data?
We collect statistics about your use of our website via Cookies to enable us to refine
our service offering e.g. by removing pages which are rarely visited and adding further
detail to pages which are more frequently visited by users.

We may request Data from you to enable us to respond to a request from you for
information, to enable us to complete a booking as requested by you and,
occasionally, send you promotional emails about special offers or other information
which we think you may find interesting.

Your Data Rights
You have the right to request details of the personal Data we hold about you (please
use the Enquiries form to raise your request and we will respond with a full list of
any Data we hold about you).
You have the right to ask us to rectify personal information you think is inaccurate.
You have the right to withdraw your consent for us to retain your Data at any point.
Upon receipt of your instruction we will delete your Data.

We are committed to ensuring that your Data is secure. In order to prevent
unauthorised access or disclosure, we have put in place suitable physical, electronic
and managerial procedures to safeguard and secure Data collected online.

Complaints
You have the right to lodge a complaint regarding our collection, retention or use of
your Data by writing to:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF